TERMS & CONDITIONS |
INCLUDED IN DAILY RATES:
NOT INCLUDED IN DAILY RATES:
ONE WAY FEE:ONE WAY FEE: One way fee applies between cities
Please ask for a quote if Alice Springs or Broome are required . HIRE PERIOD CALCULATION:Hire is calculated on a daily basis (not 24 hours) from 8.00am on the first day to 3.00pm on the last day. Vehicles must be returned by 3.00pm. On Saturdays and Sundays by appointment. PICK-UP AND RETURN:Vehicles can be picked up from 8.30am to 4.00pm and returned from 8.30am to 3.00pm. Saturday pick up from 8.30am to 11.00am and returned by appointment. Sunday closed all day. Sunday pick-up or return by prior arrangement ( at the time of booking only ). RENTAL PERIOD:Minimum reserved rentals days for campervans and motorhomes is seven (7) days with unlimited kilometers. Shorter five (5) day hires may be available (subject to availability). Contact the Operators office for five (5) day standby availability. One way rentals are available, however a One Way Fee will apply. Minimum hire for one way is seven (7) days. DRIVER'S LICENCE:A current valid driver's licence must be produced for anyone who intends to drive the vehicle. All overseas or International licences are acceptable. Persons under 21 years are excluded under vehicles insurance cover. RENTAL CHARGES:Charges are shown on the web page for each model. The day of pick-up and the day of return are each counted as a full day, irrespective of the time of day. TAXES:All taxes are included in Daily Rental rate. EXCHANGE RATE/CURRENCY VARIATIONS:All credit card transactions are conducted in Australian Dollars. Due to exchange rate fluctuations, there could be some variation in the amount refunded compared to the amount initially charged SUBSTITUTIONS:We reserve the right to substitute a comparable or upgraded vehicle if, for any reason, the nominated vehicle is not available. If no vehicle acceptable to the hirer is available, the Operator liability is limited to refund of the hirer monies paid for those days unavailable. In the event of an accident or major mechanical failure, where no other suitable vehicle is available , then the Operator liability is limited to the refund of hirer monies paid for the days of hire remaining. ON BOOKING OR
REQUESTING INFORMATION, PLEASE PROVIDE LIMITATIONS OF LIABILITY:In the event of no alternative vehicle being available or acceptable to the hirer, the Operator liability is limited to a refund of the hire charge, or in the case of mechanical failure, the remainder of the hire period (see also Mechanical repairs). INSURANCE:Subject to the terms of the Rental Agreement, cover is offered for collision, fire and theft. Insurance cover is compulsory. The operator offers 2 different Insurance options for you to choose from. Damage Liability Reduction Option "A": Cost per day $26 (maximum per trip $1,250). Insurance excess (deductable) - $2,000. This option does not cover overhead, windscreen or tyre damage. Security Bond $2,000. ( The Operator takes only a Credit Card Imprint to cover this amount ). Damage Liability Reduction Option"B": Cost per day $39 (maximum per trip $1800). Insurance excess (deductable) - $450. This option covers overhead damage, 1 windscreen & 2 damaged tyres per trip. Security Bond - $450.( The Operator takes only a Credit Card Imprint to cover this amount ). If you choose not to take one of the above Options then we require a $6,000.00 Security Bond to cover accident or malicious damage. ( The Operator process your Credit Card to cover this amount ). Please choose your Damage Liability Option carefully as you cannot alter your option after your hire commences. These payments cover one accident only - in the event of an accident the bond or additional insurance payment will be collected again for the balance of the rental days. The loss or theft of personal belongings or damage sustained to the vehicle's interior fittings or equipment are not covered (except in the case of collision damage). An additional Excess applies to drivers aged 21 & 24 years ( see Security Bond heading). Please Note: The hirer is totally liable for any damage caused to the operator's vehicle or Third Party Property if:
Personal Belongings:These are not covered by insurance. You should not leave valuables in your vehicle and you should take out personal insurance. Driver Eligibility:Drivers over 21 years and under 75 years are eligible for the above options. SECURITY BOND:A Security Bond is required at the time you pick-up the vehicle. For the bond amount, see under "Insurance". An additional $500 is required if a driver is under 25. It is included in your quoted price and is payable in full when final payment is made. The Bond can be paid by cash, travellers cheques, Mastercard or Visa Card and is fully refunded when the vehicle is returned on time, undamaged, refuelled and to the designated depot. MAINTENANCE RESPONSIBILITY:The customer is responsible for checking all fluid levels at each refuelling. Refills of all fluid except petrol, propane and diesel will be reimbursed at check-in upon presentation of receipts. You are responsible for blowouts, Flat or punctured tyres. Don't get the tube repaired since that will not last. You must get a new tube. Never drive with a flat tyre. Tyre replacement cost will only be reimbursed in the manufacturer accepts a warranty claim on the faulty tyre. If you need to replace tyres, please ensure it is the same brand, size and ply rating as the damaged tyre. Recap or remould tyres are not acceptable. Tyres can blow out just through the extreme heat on roads. Remember driving over 100km/h, will make your tyres overheat. All fuel and gas are full at pick up and must return the same. The air conditioner must be switched off if the vehicle is stationary and the engine is idling for prolonged periods. Otherwise, this could damage the air conditioner. The Operator vehicles must be serviced every 10,000 kilometers, so if you plan to drive more than 5,000 kilometers you must tell us so that we can arrange for the service of the motorhome when it is due. This is carried out at the Operator cost . MECHANICAL REPAIRS:In the unlikely event of mechanical failure,the Operator will reimburse the hirer for all authorised repairs provided receipts and invoices are presented at the end of the hire. Refunds of hire charges due to mechanical failure are restricted to full days without use of the vehicle only, and then only at the equivalent to the daily hire rate. If negligence or abuse by the hirer results in damage to the mechanicals or vehicle interior, the hirer will be held liable for expenses incurred by his negligence. Vehicles are covered by Auto Association Membership.
TRAVEL RESTRICTIONS:The Operators campervans and motorhomes can only be driven on sealed roads in all states of Australia and cannot be driven on unsealed roads or tracks.The Operator reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions. Driving into water is prohibited. INCLUDED IN YOUR HIRE:The Operators daily hire rate includes all stamp duties and GST (Goods & Services Tax). The Operators vehicle is air conditioned and has a radio and fuel and gas tanks are full and should be returned full, or will be filled at the hirer's expense. RESERVATIONS:Reservations can be made through the Operators Office in Brisbane by letter, telephone, fax or e-mail. We require a deposit of $500 at time of booking. The balance is payable on the day of commencement of hire. This deposit of $500 is applied to your rental. CANCELLATION:
PAYMENT:The total hire charge must be paid prior to your taking delivery of the vehicle. Payment can be made by cash, bank cheque, travellers cheque, Bankcard, Mastercard or Visa. Personal cheques only accepted if clearance obtained by the operator prior to vehicle departure. If a credit card is presented as payment, the Credit Card holder will be jointly and severally liable as the customer. PETS:Not allowed in the Operators vehicles due to health regulations. ( guide dogs excepted ). CLEANING:Vehicles must be returned with the interior clean and tidy. FLEET REPLACEMENT:Due to continual fleet replacement, some specifications may vary. |