Payment
Payment of the total hire charge for the reserved period is to be paid on pick up of the vehicle. Payment can be made by cash, bank cheque, traveller cheques or credit card (Visa or Mastercard). Personal and Company cheques are only accepted if received 14 days prior to pick up.

Rental Charges
Day of pick up and day of drop off are included as days of rental regardless of time of pick up and drop off. When a rental moves from one rate season into the next, the calculation is based on both rates.

Long Term Discounts
35 - 49 days - 5% off
50 - 70 days - 10% off
71 - 90 days - 15% off

Rental Duration
The minimum rental for all vehicles is five days. One way rentals have special minimum rentals periods.

Branches
The operator has campervan branches in Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Melbourne, Sydney, Perth and Townsville. Depots are open seven days a week, 0800am to 1630pm. Depots will be closed Christmas Day, New Years Day and Good Friday.

Transfer
Vehicles must be collected and returned to our depots (not airports). Transfers to and from the operator depot are not included in the rental price. It is the client's responsibility to get to and from the depot.

Taxes
Our rates include GST of 10%.

A charge of 2% of the total cost will be levied to cover state government taxes, duties and associated costs.

Credit Cards
Our preferred payment method is by credit card. We accept Bankcard, Visa, MasterCard, American Express and Diners Club. American Express and Diners Club will incur an additional 4% surcharge fee on any transaction.

Licence and Minimum Age
A valid, non-provisional, state, overseas or international drivers licence is required. The licence must be in English characters for our staff to read. The licence must have been held for at least two years and be valid for the whole length of the rental. Copies and translations of drivers licences are not sufficient. The original must be shown at time of pick-up when the driver is present.

The minimum age to drive the vehicle is 21 years and the maximum age is 75 years.

Living Equipment
Each vehicle is supplied with complimentary living equipment (such as bedding, cooking equipment, eating utensils, bath and tea towels.) Also provided are maps and campground guides.

Vehicle Consultation
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes explaining all the interior and exterior features of the vehicle as well as driving tips.

The operator Pack
Each vehicle is supplied with a complimentary Pack for the first night. The pack contains, matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar satchels.

Camp Chairs
$10 each per rental.

Camp Tables
$20 each per rental.

Baby Seats
One baby seat (must be pre-booked) suitable for children under 3 years of age can be fitted to the Euro Motorhome range. Cost is $20 per rental.

Booster Seats
Booster seats (must be pre-booked) suitable for children between 3 and 8 years of age can be fitted to the Euro Motorhome range. Cost is $20 each per rental.

First Aid Kits
A First Aid kit is supplied in every vehicle. If the seal is broken or the Kit is not returned the Kit becomes the property of the renter and a $35 fee is charged when the vehicle is returned.

L.P. Gas Refill Service Fee
The gas bottle(s) is supplied full. A service fee is payable on pick up of the vehicle:
$15 - Hitop Camper & Adventure Camper; or
$30 - Euro Motorhome range
The gas bottle can be returned empty to the operator at the completion of the rental. The fee applies for each part of a multiple rental.

Multiple Rentals
Consecutive rentals can be combined to qualify for a long-term discount rate (our minimum rental period rules still apply). Australia and Zealand rentals as well as car and motorhome rentals can also be combined for long-term discounts. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle.

One Way Rentals
One way rentals are available between all branches subject to the minimum rental periods in the above table. A one way rental fee of $200 is charged for rentals 21 days or less per segment.

Change of Drop off Destination
If the renter wishes to change the drop off destination on pick up or after the rental has commenced, they must first obtain authorisation from our Head Office in Brisbane. Subject to the change being approved, an additional charge of up to $1200 may apply.

Broome Surcharge
An additional charge of $400 applies to all rentals picking up and dropping off (or both) in Broome. This is in addition to the one way fee if applicable.

Townsville Surcharge
An additional charge of $250 applies to all rentals picking up or dropping off (or both) in Townsville. This is in addition to the one way fee if applicable.

Travel Restrictions
Two Wheel Drive Vehicles can only be driven on sealed/bitumen roads or access roads.

Four Wheel Drive Vehicles can be driven on recognized unsealed tracks and may only travel to the following remote areas with the express written permission of the operator: Any Islands, Tasmania, Simpson Desert, Gunbarrel Highway, Cape York (North of Daintree River), Oodnadatta Track, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungles and Bungles and any other remote area. No Vehicle is permitted on the last 2 kilometres of the Lennard River Gorge Road, the Canning Stock-route, The Lost City in Litchfield Park and the Telegraph Road section of the road to Cape York.

Repairs
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $50 may be affected without authorization and will be reimbursed. For amounts over $50, the operator will need to be informed in advance. All vehicles are enrolled in the Australian Automobile Association and emergency roadside assistance is available in all States.

Traffic Infringements
We reserve the right to charge the renter for any speeding or parking fines, traffic infringements, road toll fines. An additional administration fee of $35 will apply to cover the costs of processing.

Change of Vehicle
We reserve the right to substitute a comparable or superior vehicle at no extra cost. This shall not constitute a breach of contract, and does not entitle the renter to any refund.

Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.

Refusal of Rental
The operator reserves the right to refuse any rental at its discretion.

Cancellation Fees
If cancelled 25 days prior to pick up - No Fee
If cancelled 7 to 24 days prior to pick up - 20% of Gross Rental (minimum $250)
If cancelled less than 7 days prior to pick up - 50% of Gross Rental
If cancelled on the day of pick up or no show - 100% of Gross Rental
There is no refund for late pick up or early return of vehicle.

Booking Amendments
If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.

Travel Insurance
We strongly recommend that clients ensure they take out the highest level of Travel Insurance.

PROTECTION PACKAGE

Personal Injury
The Vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, you may be entitled to claim for your personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different States and Territories and the operator strongly recommends that you take out your own Personal Injury Travel Insurance.

If you are responsible for the accident the Vehicle's third party insurance should cover you for your liability except where you have committed a breach of the Vehicle's third party insurance eg drink driving.

Property Damage
All vehicles are covered for damage to the vehicle or to the property of a third party. However you are responsible up to the amount of the applicable Liability for the cost of damage to third party property, or to the rented vehicle, windscreen and tyre damage, overhead and underbody damage, towing and recovery costs, theft, fire or break in. This also includes the cost of the daily rental rate for the period the vehicle is off fleet for accident repairs (demurrage). The Liability applies in respect of each claim, not per rental.

The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported, not at the completion of the rental. The Liability will be refunded if we are successful in recovering the cost of the damages from the third party.

Standard Liability
The operator's rates include a Standard Liability of $5000 AUD. This is the maximum amount payable for any damage etc caused to the vehicle regardless of cause.

A Security Deposit (Bond) of $5000 will be taken. Payment is only accepted via credit card. The credit card will be processed, that is, the full amount will be debited to the client's account immediately.

The Standard Liability can be reduced by taking one of the following reduction options:

Liability Reduction Option 1
A Liability of $2500 applies. You can purchase this Option by paying to the operator $20 ($30 Four Wheel Drives) per day. The maximum amount payable by you for this Option is $1,000 (1,500 4wd Camper) – i.e 50 days rental.

With this Option a Bond of $2500 will be collected.

Liability Reduction Option 2 (VIP Cover)
A Liability of $250 applies. You can purchase this Option by paying to the operator $35 ($45 Four Wheel Drives) per day. The maximum amount payable by you for this Option is $1,750 (2,250 4wd Camper) – i.e. 50 days rental.

With this Option a Bond of $250 will be collected.

Security Deposit (Bond)
With Reduction Option 1 and Reduction Option 2 a Bond is payable by you to the operator by cash, traveller’s cheques or by an open signed credit card (Bankcard, Visa or MasterCard) imprint with an authorization obtained for the amount of the Bond. Personal or company cheques are not accepted.

The Bond is fully refundable when the Vehicle is returned to the Nominated Location on time, is full of fuel and all other terms of the Agreement have been complied with by you. If there is damage to the Vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of your relevant Liability. However if you breach the terms of the Rental Contract and the Bond is insufficient to cover the damage you will be charged for any extra cost and you shall pay that cost to the operator upon demand.

Note: If the Bond is given in cash or traveller’s cheques then your passport must be presented on pick up and the refund will be by the operator’s cheque.

Your Full Responsibility
At all times you will be responsible for:

· Damage caused to the vehicle in circumstances where the terms of the contract are breached.
· Damage caused by negligence.
· Damage caused to the vehicle in any way by part or total water submersion or salt water
· Damage caused to the vehicle by your willful conduct.
· Damage or loss caused to any personal belongings

Rates/Terms/Conditions
Are subject to change without notice.